Shipping & Delivery Policy
Welcome to the Shipping & Delivery Policy of ECON Building Centre, an ecommerce multi vendor platform for all construction materials vendors (manufacturer, wholesales, dealer, or retailer) and all service providers related to the construction business in India.
We aim to provide our customers with the best possible shopping experience by ensuring that their orders are processed and delivered in a timely and efficient manner. To achieve this goal, we have established a Shipping & Delivery Policy that outlines our shipping methods, delivery times, and other important details related to shipping and delivery.
Shipping Methods:
We offer various shipping methods to cater to our customers' different needs. These methods include:
Standard Shipping: This method is available for all orders and is free of charge. It takes 5-7 business days for the order to be delivered.
Express Shipping: This method is available for all orders and is chargeable. It takes 2-3 business days for the order to be delivered.
Delivery Times:
The delivery times for each shipping method are as follows:
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Delivery times may vary depending on the location of the customer and the availability of the product(s) ordered. We will provide our customers with an estimated delivery date at the time of purchase, and we will keep them informed of any changes in the delivery schedule.
Order Tracking:
We provide our customers with a tracking number once the order is shipped. Customers can use this tracking number to track their order's status and estimated delivery date.
Delivery Charges:
We offer free standard shipping for all orders. However, customers will be charged for express shipping based on the weight and size of the product(s) ordered.
Delivery Address:
Customers can choose to have their order delivered to any address within India. We do not deliver to P.O. boxes or military addresses.
Order Processing Time:
We strive to process all orders within 24 hours of receiving them. Orders received after 2:00 PM IST will be processed the following business day.
Order Cancellation:
Customers can cancel their order within 24 hours of placing it. If the order has already been shipped, the customer will be responsible for the shipping charges.
Order Returns:
We accept returns within 15 days of delivery. The product(s) returned must be unused and in their original packaging. Customers will be responsible for the shipping charges for returns.
Conclusion:
We at ECON Building Centre are committed to providing our customers with the best possible shopping experience. Our Shipping & Delivery Policy has been designed to ensure that our customers receive their orders in a timely and efficient manner. If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact our customer service team, and we will be happy to assist you.