EBC Legal
Refund Policy
This policy covers refunds, cancellations, wallet balances, virtual coins, appointments, and other paid services on EBC.
Effective Date: 16 July 2026Last Updated: 16 July 2026
When Refunds May Be Considered
- Incorrect charges
- Duplicate payments
- Technical system errors
- Services that cannot be delivered for reasons solely attributable to EBC
- Refunds required by applicable law
General Principles
EBC acts as a marketplace and facilitation platform. Payments made to third-party participants are subject to their respective terms and conditions, and refund eligibility depends on the circumstances described in this policy.
